North American Restoration Quality Questionnaire

Testimonial From Brenda Rutherford – Willowick, Ohio

Testimonial From Brenda Rutherford – Willowick – Ohio

Testimonial From Jana & Russell D’Agostino – Long Beach, New York

Testimonial From Kayla Partee – Concord, Ohio

Testimonial From Steve & Phyllis Bendzumas – Mentor, Ohio

Name: Judy Wright

Nashville, TN –  Flood

1) Was our office personnel pleasant to work with? Yes. Timely response to inquiry.
2) Was our response as timely as you would have liked it to be? Absolutely.
3) Was our portion of your restoration completed in a timely manner? Yes.
4) Please rate the prices of our service…
Affordable, Expensive, or Very Expensive
5) Please describe the level of comfort you felt once our restoration crew arrived;  Gary is top notch! He was informative, answered questions patiently but did not pressure.
6) How would you rate the quality of our service? Excellent
7) Would you recommend our services? Why? Or Why not?
Yes. The quality was excellent and the job completed in a timely manner. Good communication throughout.

Name: Thomas York

Nashville, TN – Flood

1) Was our office personnel pleasant to work with? Very pleasant
2) Was our response as timely as you would have liked it to be? Very prompt
3) Was our portion of your restoration completed in a timely manner? Yes!
4) Please rate the prices of our service…
Affordable, Expensive, or Very Expensive
5) Please describe the level of comfort you felt once our restoration crew arrived: We were completely comfortable with Gary and the crew.
6) How would you rate the quality of our service? Excellent
7) Would you recommend our services? Why? Or Why not?
Why, because the service was very professional, expert and very well done. We are definitely satisfied and can’t thank you enough.
Please provide any additional suggestions or comments that would help us better serve you : Just keep doing what you’re doing. Gary is without a doubt the best.

Name: Betty Peterson

Rhode Island – Flood

1) Was our office personnel pleasant to work with? Top of the line
2) Was our response as timely as you would have liked it to be? Faster than I thought it could be!
3) Was our portion of your restoration completed in a timely manner? Yes.
4) Please rate the prices of our service…
Affordable, Expensive, or Very Expensive
5) Please describe the level of comfort you felt once our restoration crew arrived: Complete ease
6) How would you rate the quality of our service? A+++
7) Would you recommend our services? Why? Or Why not? Definitely